Frequently Asked Questions

Everything you need to know about YNM

General

What is YNM?

YNM (Yes, No, Maybe) is an intimate exploration app that helps couples discover shared desires in a private, judgment-free space. Swipe on intimate activities, link with your partner, and see what you both want to explore together.

Who is YNM for?

YNM is designed for couples in committed relationships who want to explore intimacy together, improve sexual communication, and discover shared desires in a safe, private environment.

Do I need to be 18+ to use YNM?

Yes, YNM is intended for adults aged 18 and over. By using the app, you confirm that you meet this age requirement.

Is YNM available on iOS and Android?

Yes! YNM is available on both the Apple App Store and Google Play Store.

Features

How does partner linking work?

In the app, go to the Link section and generate a QR code. Your partner scans this code with their YNM app to link your accounts. Both partners must consent to link.

What happens when we both swipe YES on the same card?

That's a match! With premium access, you'll see this in your full matches list and get a notification. Your individual responses stay private - only shared interests (where neither said NO) are revealed, so there's no awkward rejections.

Can my partner see my individual responses?

No. Your partner never sees your individual swipes. Only mutual matches (where both said Yes or Maybe) are revealed with premium access. This keeps things judgment-free and comfortable.

Can I unlink from my partner?

Yes, either partner can unlink at any time from the Settings page. Unlinking removes shared match data but keeps your individual responses.

Can I change my responses after swiping?

Yes! You can view and update your responses anytime in the Me tab. When you change a response, it will update your matches with your partner. This lets you evolve your preferences as your relationship grows.

Premium

How does 'both partners premium' work?

When you link with a partner and either one subscribes to premium, both accounts get premium access automatically. No need for two separate subscriptions!

What's included in premium?

Premium includes: full match list (all shared interests - perfect matches and maybe matches), compatibility insights, personalized discussion starters, match notifications, and when one partner subscribes, both get access.

Can I cancel my subscription?

Yes, you can cancel anytime through your App Store or Google Play subscription settings. Your access continues until the end of your billing period.

What happens to premium if we unlink?

The person who paid for the subscription keeps premium access. If you link with a new partner, they'll also get premium access if your subscription is still active.

Is there a refund policy?

Refunds follow App Store and Google Play policies. Generally, no refunds for partial periods. Cancel before renewal to avoid future charges.

Why annual only? Can I pay monthly?

We offer annual subscriptions to provide the best value at $2.50/month. This gives you time to discover matches as your relationship evolves throughout the year.

Technical

Do you store my credit card information?

No. All payments are processed through the App Store or Google Play. We never see or store your payment information.

Is my data private?

Yes. Your individual responses are private until you link with a partner and both have premium. We only share matches where you both showed interest (neither said NO). Read our Privacy Policy for details.

How do I delete my account?

Go to Settings > Account > Delete Account. This permanently deletes all your data, including responses, links, and profile information. This cannot be undone.

Why isn't my partner seeing matches?

Both partners need premium access to see the full match list. Free users can see a preview of the top 3 matches.

I'm not receiving notifications. What should I do?

Check your device notification settings and ensure YNM has permission to send notifications. Also check the in-app notification settings.

Billing

When does my subscription renew?

Annual subscriptions renew automatically one year after purchase unless cancelled at least 24 hours before the renewal date.

How do I manage my subscription?

Manage your subscription through your App Store (iOS) or Google Play (Android) account settings. You can view, cancel, or change billing information there.

What's free and what requires premium?

You can swipe on unlimited cards and link with your partner for free. Premium ($29.99/year) unlocks your mutual matches, compatibility insights, discussion starters, and detailed analytics.

Do both partners need to pay?

No! That's the beauty of YNM. When one partner in a linked couple has premium, both get full access. One subscription = two premium accounts.

Still have questions?

We're here to help! Reach out to our support team.

Contact Support